Our Newest Posts
Financial Services Real Estate Unified Communications
Modernizing a 100-Year-Old Real Estate Business with a Cloud-Based Phone System Helps Company Realize Greater Efficiency and Record Sales
Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more […]
February 22, 2024
4 mins to read
Financial Services Virtual Meetings: A Guide for Accountants and Advisors
As an accountant or financial advisor, communicating and interacting with clients is vital as you work toward their goals. Much of that interaction has been in person, as you discuss strategies or work out tax returns. For now, those in-person meetings aren’t possible, but you can still stay connected while working remotely.
February 21, 2024
4 mins to read
Contact Center Financial Services
Which Contact Center Phone Software Is Good for You? 10 Must-Have Features
Contact center phone software lets your team stay available to your customers and provide a peak customer experience. Find out how to pick the right provider.
January 18, 2024
6 mins to read
Contact Center Financial Services
Tips for Choosing Between Contact Center Solution Providers
When you’re trying to decide between contact center solution providers, use this guide to figure out which vendor is best for you and which companies to avoid.
November 17, 2023
6 mins to read
Contact Center Financial Services Legal Services Moving to the Cloud Onboarding & Migration Retail Support Unified Communications
Small Business Phone Service Line Solutions
Elevate your small business with Intermedia’s top-notch phone solutions! Explore reliable business phone services, systems, and lines for small businesses.
October 18, 2023
6 mins to read
Contact Center Financial Services
What is IVR, or Interactive Voice Response, and how can it help a small business?
If you’ve ever called a customer service hotline, you’ve likely interacted with an interactive voice response system. While it often functions inside of a contact center solution, IVR […]
September 12, 2023
8 mins to read
Business interest Contact Center Financial Services Unified Communications
How Your Business Can Benefit From Interactive Voice Response: The Ultimate Guide to IVR
Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.
June 28, 2023
6 mins to read
Archiving Business interest Compliance Financial Services Security
Intermedia Archiving – Why retention-based archiving is a better approach for businesses than just storing data
As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […]
April 14, 2023
3 mins to read
Archiving Financial Services Unified Communications
Intermedia Archiving: The Next Step in Protecting Business Communications, Enhancing Productivity, and Creating a More Informed Organization
Intermedia is excited to introduce Intermedia Archiving, a data retention solution available to Intermedia customers that makes it fast and easy to find important communications when you […]
April 3, 2023
3 mins to read
3 Benefits of Cloud-Based Communications for Financial Services
The financial services sector has been moving along a path of digital transformation for years, with companies turning to advanced technology to meet rising customer expectations and […]
December 1, 2021
5 mins to read
Financial Services Real Estate
Modernizing a 100-Year-Old Real Estate Business with a Cloud-Based Phone System Helps Company Realize Greater Efficiency and Record Sales
Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.
May 4, 2021
4 mins to read
Contact Center Financial Services Real Estate
Cloud-Based Contact Center Software Enables Canada’s Largest Independent Mortgage Company to Better Serve Customers
Introducing the Intermedia Business Innovators series – where Intermedia honors business leaders who are improving customer care, employee engagement, and business operations through innovative thinking and decisive action. Hear the stories from the business innovators first-hand.
February 4, 2021
4 mins to read