Web hosting Support Team has created a series of the videos that may help you to set up your Web hosting account, create new site users, databases, add mailboxes.
You can find them in our “Technical Support Videos for Web hosting customers” Knowledge Base article.
The new Exchange release was accompanied by lots of secondary tasks – from server-side to customer-oriented – and now when 2010 is up and running we can finally recover our breath and update our Knowledge Base. Lots of articles were remastered and rewritten to include new information but for now I want to present you with the new articles that were created specifically for Exchange 2010.
What are the limitations of my Exchange 2010 account?
Here you can find the limitations for the 2010 accounts, i.e. the number of the allowed company contacts/distribution lists/domain names/public folders/etc. Please note the limits for the accounts with 50 and more mailboxes differ from those that are set smaller accounts.
Please note: the three articles mentioned below apply to 2010 Enterprise accounts only! Find more info here: and here: How do I upgrade from Business to Enterprise Exchange 2010 account?
Exchange 2010 Company Disclaimer feature
The disclaimer feature has been upgraded since 2007 so now you can modify and use the following:
Enterprise Exchange 2010: How do I create mailbox in the specific site location?
As you may know we have two datacenters with Exchange 2010 servers (West one and East one) and we give you a possibility to choose where to create your mailboxes. You can select the one that’s closer to you while the other one would have a copy of all mailboxes data in case something happens with your datacenter.
How do I find appropriate settings to connect to my Exchange 2010 mailbox?
Two datacenters have different settings you should use to connect, so you have to choose the correct ones for your mailbox otherwise the e-mail client won’t work. The article would help you to find out which ones would be correct for each mailbox.
I’m pretty sure more articles are to come so stay tuned.
The bunch of articles was created to help those who migrate from 2003 to 2007 platform, or from some external server to Intermedia. Officially we do not support Outlook features & tricks (while being responsible for mail flow & connectivity on our side), but the following tips are worth knowing by our techs and customers alike:
• How do I backup Outlook Rules?
• How do I backup Outlook user settings?
• How do I backup Outlook signatures?
Exciting news for everyone who is still on Exchange 2003: Intermedia has changed the migration process, and changed it considerably.
BEFORE you had to pay us for the data migration and assistance or perform the migration on your own.
NOW we can migrate you to the 2007 platform for free. You have to create an 2007 account with Intermedia either by using our Intermedia website interface or by contacting our sales department (1-800-379-7729 option 2), log into your new account and request a migration from there. The following process is the best way to migrate with as little inconvenience and impact as possible.
Please take a closer look here: Exchange 2003 to Exchange 2007 Migration Procedure. The article contains detailed information about each step and would help you to understand the way migration is performed.
In a new Knowledge Base article “How to install Joomla CMS on Windows 2008 account” you can find the description of the necessary steps to set up Joomla CMS on Windows 2008/IIS7 platfom account.
New Knowledge Base article “How to install SilverStripe on Windows 2008 account” was created with instructions on setting up SilverStripe CMS on Windows 2008 accounts.
A new article was created “How to install Acquia Drupal CMS on Windows 2008 account” that may help in setting Drupal CMS up on Windows 2008/IIS7 account.
An update to our HostPilot control panel interface that happened a while ago has brought several new features for Windows 2008 accounts.
One of the most important improvement can be mentioned is the renovated “Access Permissions” section that now allows the powerfull and flexible way to control access for a different site areas, share folders contents between the site users and protect the sensitive data from unauthorized site visitors.
The complete description on how to use the new functionality can be found in the Knowledge Base article, “Managing access permissions for Windows 2008\IIS7 site“.
A couple of examples that explain how to restrict access for the site folders are covered in the article, “How do I restrict access to my Windows 2008/IIS7 site?”.
A small but useful article which may be helpful for those who connect to one Exchange mailbox using two different means at one time:
Here we go: Why do I get several copies of each message when using POP account with Exchange mailbox?
For all iPhone users out there we have a new knowledge base article ready! It covers the following topics which may be interesting to make yourself familiar with:
Please take a look and let us know if there’s something we forgot to mention: Subfolder sync on iPhone
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