Intermedia Web Hosting: Changes to the Mail5 Server

June 17th, 2010

On 06/17/2010, System Administrators updated mail5.intermedia.net and disabled unauthenticated SMTP relay. The purpose of this change is to ensure that mail is properly filtered and routed through our infrastructure in a manner that is secure for our customers, and safe for our environment. As spam activity increases and more advanced techniques are used by spammers, this becomes a necessary change.

If you have questions about how this change might affect your mail services with Intermedia, please call Support or open a Support Ticket in your HostPilot under Technical Support > Create New Case.

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Intermedia Web Hosting: ASP.NET Framework 4.0 Now on Windows 2008 Servers

April 29th, 2010

On April 15th 2010, our System Administrators deployed ASP.NET Framework 4.0 to H7838-6 Windows 2008 Server. In the next weeks, they will deploy the same framework to our other Windows 2008 Servers. This means that Windows 2008 customers that are on the these servers will have the ability to use ASP.NET Framework 4.0 for their ASP Applications.

This new framework will not affect current applications that are live on the server. Customer can still choose to use Framework 2.0, 3.0, and 3.5. Customers can also choose to setup different application pools that can use different framework version.

Here are some more specifics regarding ASP.NET Framework 4.0 from Microsoft:

“The key words to describe what’s new in the overall ASP.NET 4.0 platform are ‘more control.’ ASP.NET 4.0 is neither a revolutionary change nor a refactoring of its existing architecture. It consists, instead, of a good number of small-scale changes that together provide developers with much more control of certain frequently used features of the existing framework.”

If you would like to make use of ASP.NET Framework 4.0 on your Windows 2008 plan, please contact Technical Support or by opening a case within your HostPilot under Technical Support > Create New Case.

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Intermedia Web Hosting: Beginning Linux Debian to Linux Lenny Updates

April 23rd, 2010

Earlier this month our System Administrators moved all websites on LH7858 to a new Linux Hosting server that supports Linux Debian 5.0.4 (Lenny) which is a 64-Bit Operating System. This new server supports the following technologies:

  • Apache 2.2.9
  • PHP 5.2.6

Customers on this server were notified in advance of the change.  All plans that support MySQL will continue to have access to their MySQL Databases.

Intermedia will continue to systematically convert each server in the entire Linux Hosting Environment to this new platform. Each server and the accounts on those servers will be notified and updated. This marks the first server in our Linux Hosting Environment that has been updated over time. If you would like to confirm that your site is hosted on this server, would like to have your site moved to this new server, or have any other questions about how this might affect your account, you can contact our Technical Support Team from within your HostPilot under Technical Support > Create New Case.

These steps will help to homogenize the Linux Hosting Environment. As technologies change, we want to move forward with these changes to ensure proper security and performances are achieved by our hosting solutions. If you are curious about our Linux Hosting plans, please visit our Linux Web Hosting Plan pages.

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Intermedia Web Hosting: Installation of MVC 1.0 in Windows 2008 Servers

March 31st, 2010

On Monday, March 29th, System Administrators installed ASP.NET Model-View-Controller (MVC) 1.0 on H7838-4 Windows 2008 Server.

“ASP.NET MVC 1.0 provides a new Model-View-Controller (MVC) framework on top of the existing ASP.NET 3.5 runtime. This means that developers can take advantage of the MVC design patterns to create their Web Applications which includes the ability to achieve and maintain a clear separation of concerns (the UI or view from the business and application logic and backend data), as well as facilitate test driven development (TDD).” – Read More on Microsoft.com

If you have questions about the availability of this product on your plan, please contact Intermedia Technical Support or submit a Support Case from within your HostPilot under Technical Support > Create New Case.

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Intermedia Web Hosting: RoundCube Interface Upgraded

January 13th, 2010

Customers that use the RoundCube Webmail Interface will be pleased to know that Intermedia is upgrading it to a more current version, RoundCube 0.3.1. This newer version offers the following features:

  • Support for 65 Languages
  • Drag & Drop message management
  • Full support for MIME and HTML Messages
  • Compose messages with attachments
  • Multiple sender identities
  • Find-as-you-type Address Book integration
  • Rich text / HTML message composing
  • Forwarding messages with attachments
  • Searching messages and contacts
  • Spell checking

These features can be used now by all Web Hosting and Custom Email customers. We have setup a special server for this new version. Please navigate to https://roundcube.serverdata.net/ to login to the new version of RoundCube. You will use your complete email address and mailbox password to login. You do not need any special settings nor do you need to make any changes to your mailbox to use this new version. This new version is not yet available at webmail.intermedia.net currently and can only be reached at https://roundcube.serverdata.net/ for the next 3 weeks.

If you notice any problems or have questions about the new version, please open a case with Support within your HostPilot under Technical Support > Create New Case or call our Technical Support team.

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Intermedia Web Hosting: IIS Media Services 3 installed to Windows 2008 Servers

December 21st, 2009

On Monday, December 21st, our System Administrators installed and implemented IIS Media Services 3 on our Windows 2008 Servers. This is a set of extensions for Internet Information Services 7 (IIS) that provide an integrated HTTP-based media delivery platform.

To learn more about this product, please visit the Official Microsoft IIS Site. This service will only be available to our most current Windows Web Hosting plans and will not be supported in our Windows 2000, Windows 2003, or Linux Hosting plans.

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Intermedia Exchange 2010 Hosting: Migrations

December 7th, 2009

The Exchange 2010 release was followed by an avalanche of migration requests, and we guess it’s time to present you a new migration procedure we’ve recently come up with. It’s much more efficient and quick than the previous one because one of it’s goals was to reduce the possible downtime to 0%. We’re also trying to make as much as possible on the server side so the customers do not have to transfer either account configuration either data from the old account to the new one – it is done by us.

The other plus of the new system is that the migration is now free – the customer has to pay for creating a new account he would be migrating to and enabling paid services such as BlackBerry or MessageMirror, but there’s no fee for the migration process itself as before.

The migration process is described in the following article:


Exchange 2003/2007 to Exchange 2010 Migration Procedure

Please note that we migrate both 2003 and 2007 accounts to the new 2010 platform.

For those who would like to move to Intermedia from the in-house server or other hosting company we provide the onboarding migration which is, in fact, pretty close to the one already described. It’s free as well, allowing you to pay only for creating an account and enabling services, and Intermedia team would assist you during the process and do whatever is possible to do on our end. You can take a look at the exact steps with their descriptions here:


Onboarding Migration to Intermedia: Overview

Don’t forget to visit our website to learn more about Exchange 2010 hosting.

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Intermedia Web Hosting: Changes to the Mail2 Server

December 4th, 2009

On 12/03/2009, System Administrators updated mail2.intermedia.net and disabled unauthenticated SMTP relay. The purpose of this change is to ensure that mail is properly filtered and routed through our infrastructure in a manner that is secure for our customers, and safe for our environment. As spam activity increases and more advanced techniques are used by spammers, this becomes a necessary change.

If you have questions about how this change might affect your mail services with Intermedia, please call Support or open a Support Ticket in your HostPilot under Technical Support > Create New Case.

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Intermedia Web Hosting: Support Videos

November 17th, 2009

Web hosting Support Team has created a series of the videos that may help you to set up your Web hosting account, create new site users, databases, add mailboxes.
You can find them in our “Technical Support Videos for Web hosting customers” Knowledge Base article.

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Intermedia Exchange 2010 Hosting: New Articles Go Live

November 13th, 2009

The new Exchange 2010 release was accompanied by lots of secondary tasks – from server-side to customer-oriented – and now when 2010 is up and running we can finally recover our breath and update our Knowledge Base. Lots of articles were remastered and rewritten to include new information but for now I want to present you with the new articles that were created specifically for Exchange 2010.

What are the limitations of my Exchange 2010 account?

Here you can find the limitations for the 2010 accounts, i.e. the number of the allowed company contacts/distribution lists/domain names/public folders/etc. Please note the limits for the accounts with 50 and more mailboxes differ from those that are set smaller accounts.

Please note: the three articles mentioned below apply to Exchange 2010 Enterprise accounts only! Find more information here: How do I upgrade from Business to Enterprise Exchange 2010 account?


Exchange 2010 Company Disclaimer feature

The disclaimer feature has been upgraded since 2007 so now you can modify and use the following:

  • Disclaimer text (well that’s not great news, but please note you have up to 5000 characters, spaces, HTML tags included)
  • HTML tags and in-line CSS Styles
  • User Attributes (Display Name, First Name, Department etc. These attributes can be used in personalized signatures as well
  • Behavior with messages that can’t be modified (for example if they’re encrypted)

Enterprise Exchange 2010: How do I create mailbox in the specific site location?

As you may know we have two datacenters with Exchange 2010 servers (West one and East one) and we give you a possibility to choose where to create your mailboxes. You can select the one that’s closer to you while the other one would have a copy of all mailboxes data in case something happens with your datacenter.

How do I find appropriate settings to connect to my Exchange 2010 mailbox?

Two datacenters have different settings you should use to connect, so you have to choose the correct ones for your mailbox otherwise the e-mail client won’t work. The article would help you to find out which ones would be correct for each mailbox.

I’m pretty sure more articles are to come so stay tuned.

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